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PC Fundamentals 2005




Course Aims
This practical "hands-on" course is a fully updated version of our very popular "PC Fundamentals" course. It will teach readers the essential skills of personal computer operation, providing a valuable introduction for both users and support newcomers. On course completion, readers will be able to - understand the components of a PC; take care of the computer, through cleaning and simple preventative maintenance; copy and move files using the DOS directory structure; run Windows and start applications; customize the Windows environment for personal preferences.
Assumed Knowledge
You are not required to have gained any experience of using a PC to follow this course. However, some familiarity with the use of a keyboard and mouse would be desirable. If possible, the following activities should be practised before the course: Type text and press key combinations using a PC keyboard & Mouse actions (point, click, double-click, and alt-click).
Course Audience
This course is designed for the following people: Those wanting to support PCs and peripherals, who need to acquire basic knowledge and skills before progressing to further training in preparation for A+ Certification. New, recent, or intending users of a Personal Computer (PC) who want to learn the basic functions of a PC before progressing to use of software applications and Users with experience of software applications who wish to learn more about the basic functions and design of the computer itself.

This course can be found in the following categories:
Courses > A+ Certification > PC Fundamentals
Courses > Desktop

Table of Contents
Introduction to Computers
  		• What is a Computer?
  		• Types of Computer
  		• What is Hardware?
  		• The System Unit
  		• Storage Devices
     
    Peripheral Devices
  		• I/O Ports and Cables
  		• The Keyboard
  		• The Mouse
  		• The Display System
  		• Printers
  		• Other PC Peripherals and Adapters
     
    Operating Systems
  		• What is Software?
  		• MS-DOS
  		• Microsoft Windows
  		• Windows Versions
     
    Navigating Windows
  		• Windows Startup
  		• Windows Object Hierarchy
  		• The Desktop
  		• The Taskbar
  		• The Start Menu
  		• Customising the Start Menu
  		• Using Windows
  		• Creating Desktop Shortcuts
  		• Obtaining Help
     
    Working with Folders and Files
  		• Folders
  		• My Computer
  		• Windows Explorer
  		• Working with Folders
  		• Working with Files
    Configuring Windows
  		• The Control Panel
  		• Computer Management
  		• Printing
     
    Networks
  		• What is a Network?
  		• Network Components
  		• Local Area Networks (LAN)
  		• Connecting a Computer to a Network
     
    The Internet
  		• What is the Internet?
  		• Browsing the Web
  		• Searching the Internet
     
    ICT in Industry
  		• What is Information Technology?
  		• Support Services
  		• The Help Desk
  		• Call Handling Process
  		• Role of the Help Desk Analyst
     
    Labs
  		• Labs
     
    Review
  		• Questions
  		• Answers
     
    Glossary
  		• Glossary
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